Product Support

PASTA DE DOWNLOAD

DOWNLOADS

CONTACTOS

PRODUCT SUPPORT

COMMUNITY & INFO

GARANTIA

PRODUCT SECURITY

MySupport

Informações importantes - Javascript inactiv

	The current safety settings of your browser limit the execution of certain elements of this site. To offer the best possible support and to make the navigation on our site as convenient as possible for you it is mandatory to accept JavaScript in the settings of your browser. To receive a flawless presentation please follow these instructions.
	Mozilla Firefox
	In the address bar, type "about:config" (with no quotes), and press Enter. Click "I'll be careful, I promise" In the search bar, search for "javascript.enabled" (with no quotes). Right click or double click the result named "javascript.disabled" and change to "enabled". JavaScript is now enabled.

Product Support

Seleccione um novo produto

Status da sua solicitação de reparação

How2Fixit *

Some basic technical topics explained in an easy way for skilled and advanced users.

PRIMERGY Release Matrix *

Information regarding released hardware, components, BIOS and Firmware versions, operating systems and server management software

Windows Support *

- Microsoft Support
- Microsoft Automated Solutions - Windows Troubleshooting Platform *
- Guia passo a passo da atualização para o Windows 10 *
- Windows 10 - Updates & Versions *
- Windows 11 - Upgrade, Updates & Versions *
- Suporte para os sistemas FUJITSU com Windows 7 e Windows 8.1 na plataforma Intel Skylake *

AIS Connect *

AIS Connect Service offers two prime advantages:

In simple setup, AIS Connect enables your system to send Autocalls to the Fujitsu Service Center. Depending on the message an incident is opened by the country Service Desk and processed according to your contractually agreed Service Level.
In full setup and only with your individual confirmation, AIS Connect allows the Fujitsu Service Center to access your system remotely for further problem diagnosis.

AIS Connect Agent supports currently PRIMERGY RX/TX, CX and ETERNUS AF/DX Systems.
For Infrastructures the AIS Connect Support Gateway is recommended.

In MySupport Portal you can select your systems based on the serial-/ ident number and store In- / Out-of-Office contact details.

Programa Voluntário de Substituição de Baterias *

Display Repair Program

*) = This function is product dependent - Por favor seleccione o produto!