Fujitsu Technical Support pages from Fujitsu Vietnam
Product Support
TẢI VỀ GIỎ HÀNG (BASKET)

Product Support

Lựa chọn sản phẩm mới 
Lựa chọn sản phẩm mới
Status of your Repair Order
Làm thế nào để sửa chữa *
Some basic technical topics explained in an easy way for skilled and advanced users.
PRIMERGY Release Matrix *
Information regarding released hardware, components, BIOS and Firmware versions, operating systems and server management software
Windows Support *
- Microsoft Support
- Microsoft Automated Solutions - Windows Troubleshooting Platform *
- Upgrade to Windows 10 Step-by-Step Guide *
- Windows 10 - Updates & Versions *
- Windows 11 - Upgrade, Updates & Versions *
- Support for FUJITSU systems with Windows 7 and Windows 8.1 on Intel Skylake platform *
Remote Service *
AIS Connect Service offers two prime advantages:
  • In simple setup, AIS Connect enables your system to send Autocalls to the Fujitsu Service Center. Depending on the message an incident is opened by the country Service Desk and processed according to your contractually agreed Service Level.
  • In full setup and only with your individual confirmation, AIS Connect allows the Fujitsu Service Center to access your system remotely for further problem diagnosis.

AIS Connect Agent supports currently PRIMERGY RX/TX, CX and ETERNUS AF/DX Systems.
For Infrastructures the AIS Connect Support Gateway is recommended.

In MySupport Portal you can select your systems based on the serial-/ ident number and store In- / Out-of-Office contact details.
Support Pack Finder
Fujitsu Technical Support pages from Fujitsu Vietnam
Quốc gia:
Server
Storage Systeme
Battery Exchange Program *
Display Repair Program

*) = This function is product dependent - Vui lòng chọn sản phẩm!